The client wanted to be able to hire the best employees regardless of physical location and to have all offices function as if they were at headquarters. They needed a solution that provided every employee access to voice, data, and development tools 24/7 so they could leverage the best talent without losing productivity. It was important that their customers interacted with the corporate location and were shielded from employees' physical locations.
In a difficult situation with a customer, a client needed to show their software product’s value quickly. The software product was underperforming and not meeting the client's stated claims.
Analysis by BlueSteel identified inadequate compute and storage resources to be the issue. BlueSteel's solution called for a high capacity, state-of-the-art compute server with large, high-speed disk storage directly attached be installed and configured in the client's customer's IT server room. BlueSteel's client agreed and insisted the task be completed and successful with four days. The challenging request was further complicated by the distance between the client's facilities on the East Coast and the customer's site in California. The client was unable to procure a server from traditional suppliers that met the requirements within the time frame and at an affordable cost.